Client Terms of Business
Introduction
Welcome, and thank you for choosing me as your coach. By starting coaching sessions with me, you are embarking on a journey of personal growth designed to help you move forward and achieve your goals and aspirations.
Acceptance of Terms
By utilising my services, you agree to these Terms of Business, establishing a mutually beneficial and legally binding relationship between you and me, Nina Moyano. If you find any terms unsatisfactory, I kindly ask that you refrain from using my services.
Services and Scope
- As an independent coach and mentor, I provide personalised coaching and mentoring services tailored to your unique aspirations and challenges.
- As a qualified and accredited coach, my methods meet the high standards and ethics expected by international accreditation bodies such as the EMCC and the ICF.
- My coaching sessions are conducted online via Zoom. Please ensure you have access to this platform for your sessions. I will provide all necessary details at the time of booking.
- For in-person coaching sessions (if applicable), please ensure clear directions and any parking information are provided in advance. Transport fees will be included in the quoted fixed price.
- I always offer a free discovery call, allowing you to decide if I am the right fit for you before committing to any paid sessions.
Financial Terms
- My rates are available on my website and will also be provided at the time of booking. They will vary depending on the specific coaching package you choose to book.
- For individual coaching, pricing ranges from £75 to £90 an hour, depending on the amount of sessions you book. For corporate coaching, pricing depends on many factors and on the type of services you request (one-to-one coaching, group workshops, online sessions, etc.).
- Sessions are scheduled through my website, and I will provide all necessary links and reminders for their seamless conduct.
- Payment for sessions must be made in advance to secure your booking.
- All booked sessions must be taken within a 12-month period from the time of booking. No refund will be issued if this period expires.
Future-Focused Coaching
My coaching approach focuses on your future aspirations and goals. While I may explore past experiences where relevant, the emphasis will remain on moving forward and creating a positive impact in your life.
Client Empowerment and Responsibility
Coaching is a collaborative process. While I will guide and support you, the realisation of your goals depends on your active participation, motivation, and commitment. You are the architect of your success, and I will be there to support you every step of the way.
You agree to use my services for personal development purposes and not for any unauthorised or unlawful activities.
Limitations of Service
- While I facilitate personal growth, coaching is not a substitute for counselling, therapy or medical, psychological, or psychiatric services. If you need such services, please seek appropriate professional care. I may halt my service if the scope of my offering is not suitable for your needs.
- I cannot guarantee specific outcomes from coaching sessions. Progress and results depend on various factors, including your commitment and engagement.
Cancellations and Rescheduling
Life happens, and I understand that plans can change. I ask for at least 24 hours' notice to cancel or reschedule a session. This policy ensures the effective management of my schedule and respects the value of both my time and yours.
Confidentiality and Professional Conduct
Your privacy is my priority. I adhere to GDPR and UK data protection laws, ensuring the confidentiality of all coaching sessions. I am committed to a professional code of conduct, so you can trust that your experience will be handled with the utmost professionalism and respect.
Feedback and Continuous Improvement
I value your feedback at any stage. Should you have any concerns about my services, please share them by writing to feedback@lifecoach.london, and I will address them with diligence and care.
Contact and Support
If you need to reach me between sessions, you can contact me at nina@lifecoach.london. I will respond within a reasonable timeframe to ensure continuity and support.
Client Indemnity Agreement
As my client, you agree to indemnify, defend, and hold me (Nina Moyano) harmless from any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to, use of, or participation in my coaching services.
You acknowledge that coaching is a comprehensive process that may involve all areas of your life, including work, finances, health, relationships, education, and recreation. You agree that deciding how to handle these issues and implementing choices rests solely with you.
I shall not be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from my coaching services.
This indemnification clause shall survive the termination or expiration of the use of my services and your engagement with me.
Consent for Recording and Data Use
With your explicit permission, sessions may be recorded for training purposes while adhering to strict confidentiality protocols. Your email address may be shared with accreditation bodies if necessary, but session content will always remain confidential.
Changes to Terms
I reserve the right to modify these terms at any time. Continued use of my services after changes indicates your acceptance of the new terms.
Entire Agreement
This document represents the full agreement between you and myself (Nina Moyano), governing the use of my coaching services.
Contact Details
Nina Moyano
Life Coach London Ltd.
Unit 4 Bittacy Business Centre, Bittacy Hill, London NW7 1BA
Email: nina@lifecoach.london
By confirming your agreement to these terms, you are not only choosing me as your coach, but also affirming your commitment to your personal development journey.
Welcome, and thank you for choosing me as your coach. By starting coaching sessions with me, you are embarking on a journey of personal growth designed to help you move forward and achieve your goals and aspirations.
Acceptance of Terms
By utilising my services, you agree to these Terms of Business, establishing a mutually beneficial and legally binding relationship between you and me, Nina Moyano. If you find any terms unsatisfactory, I kindly ask that you refrain from using my services.
Services and Scope
- As an independent coach and mentor, I provide personalised coaching and mentoring services tailored to your unique aspirations and challenges.
- As a qualified and accredited coach, my methods meet the high standards and ethics expected by international accreditation bodies such as the EMCC and the ICF.
- My coaching sessions are conducted online via Zoom. Please ensure you have access to this platform for your sessions. I will provide all necessary details at the time of booking.
- For in-person coaching sessions (if applicable), please ensure clear directions and any parking information are provided in advance. Transport fees will be included in the quoted fixed price.
- I always offer a free discovery call, allowing you to decide if I am the right fit for you before committing to any paid sessions.
Financial Terms
- My rates are available on my website and will also be provided at the time of booking. They will vary depending on the specific coaching package you choose to book.
- For individual coaching, pricing ranges from £75 to £90 an hour, depending on the amount of sessions you book. For corporate coaching, pricing depends on many factors and on the type of services you request (one-to-one coaching, group workshops, online sessions, etc.).
- Sessions are scheduled through my website, and I will provide all necessary links and reminders for their seamless conduct.
- Payment for sessions must be made in advance to secure your booking.
- All booked sessions must be taken within a 12-month period from the time of booking. No refund will be issued if this period expires.
Future-Focused Coaching
My coaching approach focuses on your future aspirations and goals. While I may explore past experiences where relevant, the emphasis will remain on moving forward and creating a positive impact in your life.
Client Empowerment and Responsibility
Coaching is a collaborative process. While I will guide and support you, the realisation of your goals depends on your active participation, motivation, and commitment. You are the architect of your success, and I will be there to support you every step of the way.
You agree to use my services for personal development purposes and not for any unauthorised or unlawful activities.
Limitations of Service
- While I facilitate personal growth, coaching is not a substitute for counselling, therapy or medical, psychological, or psychiatric services. If you need such services, please seek appropriate professional care. I may halt my service if the scope of my offering is not suitable for your needs.
- I cannot guarantee specific outcomes from coaching sessions. Progress and results depend on various factors, including your commitment and engagement.
Cancellations and Rescheduling
Life happens, and I understand that plans can change. I ask for at least 24 hours' notice to cancel or reschedule a session. This policy ensures the effective management of my schedule and respects the value of both my time and yours.
Confidentiality and Professional Conduct
Your privacy is my priority. I adhere to GDPR and UK data protection laws, ensuring the confidentiality of all coaching sessions. I am committed to a professional code of conduct, so you can trust that your experience will be handled with the utmost professionalism and respect.
Feedback and Continuous Improvement
I value your feedback at any stage. Should you have any concerns about my services, please share them by writing to feedback@lifecoach.london, and I will address them with diligence and care.
Contact and Support
If you need to reach me between sessions, you can contact me at nina@lifecoach.london. I will respond within a reasonable timeframe to ensure continuity and support.
Client Indemnity Agreement
As my client, you agree to indemnify, defend, and hold me (Nina Moyano) harmless from any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to, use of, or participation in my coaching services.
You acknowledge that coaching is a comprehensive process that may involve all areas of your life, including work, finances, health, relationships, education, and recreation. You agree that deciding how to handle these issues and implementing choices rests solely with you.
I shall not be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from my coaching services.
This indemnification clause shall survive the termination or expiration of the use of my services and your engagement with me.
Consent for Recording and Data Use
With your explicit permission, sessions may be recorded for training purposes while adhering to strict confidentiality protocols. Your email address may be shared with accreditation bodies if necessary, but session content will always remain confidential.
Changes to Terms
I reserve the right to modify these terms at any time. Continued use of my services after changes indicates your acceptance of the new terms.
Entire Agreement
This document represents the full agreement between you and myself (Nina Moyano), governing the use of my coaching services.
Contact Details
Nina Moyano
Life Coach London Ltd.
Unit 4 Bittacy Business Centre, Bittacy Hill, London NW7 1BA
Email: nina@lifecoach.london
By confirming your agreement to these terms, you are not only choosing me as your coach, but also affirming your commitment to your personal development journey.